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Outlook Web Access client (OWA) enables you to access your Exchange mailbox via any web browser. Exchange 2003 OWA has been designed to work best on Internet Explorer 6 (IE6). This help sheet aims to cover the very basics in using OWA for e-mailing.

LOGGING ON
You must first launch your Internet Explorer web browser. Then point your browser to the Mail link on your Intranet homepage. An Enter Network Password window will appear. Enter your User ID. Then enter your password accordingly and click OK. You will be brought to your Inbox. (To logoff, just close your web browser.)

COMMUNICATING VIA E-MAIL
Sending
You are now ready to compose an e-mail message. To send an e-mail:
  1. Click on the New icon on the left of the toolbar. A New Message window appears.
  2. In the To box type in the address of the person you want to send to. You can even send to yourself. To send to more than one person, enter their address separated by semicolons (;). [Your e-mail address is normally Firstname_Lastname@fmi.com].
  3. Fill in the Subject box with something suitable.
  4. Type in your message in the blank area at the bottom of the window. You may also change the font, color and format of your text by using the formatting toolbar.
  5. When you have finished with your message, click the Send button. Your message will be sent and the window closes. By default, the e-mails you sent are stored in the Sent Items folder. 

To check your Sent Items folder, click on the Sent Items icon inside the Folders area on the left pane. You will be brought to your Sent Items folder.

Checking New E-mails
New e-mails are placed in your Inbox by default and that is what you see every time you start up OWA. You can also click on the Inbox icon on the left pane window to go to your Inbox. Unread messages appear in bold type. If you want to check for new e-mails that are waiting on the server, but are not reflected on your screen, you can click on the Check for New Messages button.
Reading Pane
You may preview your messages using the Reading Pane. To show the Reading Pane click on the Show/Hide Reading Pane button and select either Right or Bottom . The pane will appear on the lower half or the right half of the window depending on what you choose. Clicking on the Off will hide the pane. 
Replying & Forwarding
To read a message, simply double click on the message and the message window opens. To reply to it, click the Reply button found on the toolbar. This opens a RE: window where the To and Subject are already filled in. Notice that the original message automatically appears below. The Reply to All button replies to all recipients of the original message. If you want to pass-on a copy of a message you received to someone else, you can forward it. With the message open, just click on the Forward button and a FW: window opens. You may type in some comments and then send the message off as usual. 
Deleting E-mails
As your mailbox size has a limit, you should constantly delete unwanted e-mails in your Inbox and Sent Items. To delete a message, click to highlight the message. Then click on the Delete button on the toolbar. You may select more than one message at a time (hold down the Ctrl or Shift key). This moves the messages to your Deleted Items folder and you must also clear this folder. While you are in the Deleted Items folder, clicking on the Empty Deleted Items button on the toolbar will clear your Deleted Items folder.

©2004 MIS Applications.
If you have any questions regarding the above information, please contact your nearest MIS Helpdesk.