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The Outlook Web Access (OWA) allows you to use and look e-mail addresses and other information of your contacts from any web browser in the world. This help sheet covers the basics for you to start using the Contact feature in OWA. For details on accessing your mailbox via OWA, please see the help sheet Microsoft Outlook Web Access 2003: E-mail Basics.

CONTACTS
Contacts allow you to maintain a personal directory of colleagues, clients and friends. Information about each contact can be kept in your mailbox. You can record the name, e-mail, address and phone numbers.

CREATE A CONTACT
You may create or view the contacts folder from OWA:
  1. Click on the Contact bar on the left pane. This will display your contacts.
  2. Click on the New button to create a new contact. A new contact window will open.
  3. Fill in the Name fields and E-mail fields accordingly. You may also enter the phone and address.
  4. To add documents into your contact, click on the Attachments button and select the required file.
  5. You have a few choices on the way your contact will be sorted. Click on the File As down arrow to select your choice.
  6. Once you have completed entering all the information, click on the Save and Close button.
  
VIEW A CONTACT
Once you are in the contact folder you will be able to view all your contacts sorted in the order of your choice. To change the sorting view, click on the view menu located on the top bar, next to the folder name, and select the appropriate view. Double click on a contact to open and view the full details of your contact.

SENDING E-MAIL TO A CONTACT
You can send e-mail to a contact while viewing their contact information. To create a message from a contact:
  1. Double click to open the contact that you want to send a message to.
  2. Click the Send mail to contact button. The new message form will open, addressed to the contact.
  3. In the message body, type your message, and then click Send.

You can also send e-mail to a contact from a new message form by typing in the contact's Display Name.

  1. Click on the New button to create a new message.
  2. In the To box type in the Display Name of your contact. You can add more than one name by separating the names using a semicolon (;).
  3. To resolve the names, click on the Check Names button. A dialog box may appear asking you to select the correct e-mail address.
  4. Complete your e-mail message and then click Send.

 

DELETING A CONTACT
To delete a contact:
  1. In Contacts, select the contact(s) you want to delete. To select multiple contacts, hold down the CTRL key while selecting.
  2. On the toolbar, click Delete.

You may also delete a single contact by opening the contact and then click Delete on the contact toolbar.

  

©2004 MIS Applications.
If you have any questions regarding the above information, please contact your nearest MIS Helpdesk.