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OWA is able to provide you with addition e-mailing features This help sheet introduces you to them. For details on accessing your mailbox via OWA, please see the help sheet Microsoft Outlook Web Access 2003: E-mail Basics.

SORTING YOUR E-MAILS
You may sort your mail items in your Inbox or Sent Items according to the sender, subject, received date or size. To sort your e-mails by the sender, just click on the From header. A triangle will appear indicating if the field has been sorted in ascending or descending order. The same applies to the other headers.
 

GROUPING ITEMS
You may also group your mail items in the message viewer by changing the view type. On the View menu, found on the top bar next to the folder name, click the drop-down arrow and select By Sender. This groups your mails by senders. Clicking on the plus sign will expand your list of mails.

SENDING ATTACHMENTS
You can send files as an attachment in your e-mails. To do this:
  1. Click Add Attachment (paperclip icon) to add an attachment.
  2. Click Browse and navigate to select the file you want to send as an attachment.
  3. Click Attach and then Close. You will return to your message with your attachment shown under Current file attachments.
TRACKING OPTIONS
There are times when you may wish to track if your e-mail has been successfully delivered and whether it has been read by the recipient. However, use this feature with caution especially if your recipient list is long, otherwise you may end up clogging up your mailbox.
  1. When you compose your message, on the toolbar, click Options. A Message Options window appears.
  2. Under Tracking options check Request a delivery receipt for this message and/or Request a read receipt for this message as required.
  
SAVING AN UNFINISHED MESSAGE
You may save an unfinished e-mail to the Drafts folder to be completed later. To save the e-mail you are currently composing, just click on the Save button. You may then close the message window.

To get to your Drafts folder, click on the Drafts icon inside the Folders area on the left pane. The e-mail you saved previously will be found there. Just double click on the e-mail to open it. Continue composing and send your e-mail.

©2004 MIS Applications.
If you have any questions regarding the above information, please contact your nearest MIS Helpdesk.